Data protection

Privacy Policy

The person responsible for data processing is:
Michael Krause
Im Kazenloch 55
75446 Wiernsheim

Email: info@studioexpress.de

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

1.2 Content Delivery Network

For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, is delivered via regionally distributed servers from external CDN service providers. Access data is therefore processed on the servers of the service providers. Our service providers work for us within the framework of order processing. Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. Data processing for contract processing and contacting

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been completed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.2 Customer Account

If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit future orders on our Webside. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function in the customer account provided for this purpose. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit which we inform you in this statement.

2.3 Contacting us

As part of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR if you voluntarily provide us with this when contacting us (e.g. via contact form or e-mail). . Mandatory fields are marked as such, since in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit about which we inform you in this statement.

3. Data processing for the purpose of shipping processing

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipping). These are considered shipping service providers within the meaning of this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this in accordance with Article 6 (1) sentence 1 lit. so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Strasse 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Strasse 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Leo Express, owner Patricia Szilvasi
Römerstraße 16
71296 Heimsheim
Germany

DPD Deutschland GmbH
Wailandtstrasse 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, banks, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment is required. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we give our service providers additional data that they need together with the data required for processing the payment Use data as our processor for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, handling disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a weighing of interests.

4.3 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à rl. et Cie, SCA, 22-24 Boulevard Royal , 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit are allowed to transmit. In Germany, the credit agencies mentioned in the Privacy Policy of Ratepay can be used for identity and creditworthiness checks become. Ratepay uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.4 Installment Purchase

If you select the "installment purchase" payment method and grant the necessary data protection consent in accordance with Article 6 Paragraph 1 Sentence 1 lit , gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) for the purpose of processing this payment method to our partner PayPal (Europe) S.àr.l. et Cie, S.C.A. , 22-24 Boulevard Royal, L-2449 Luxembourg, Luxembourg.
To check the identity and creditworthiness of the customer, our partner carries out queries and information on publicly accessible databases and credit agencies. The providers from whom information and, if necessary, creditworthiness information is obtained on the basis of mathematical-statistical processes, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.àr.l. et Cie, S.C.A. please refer to its privacy policy, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
The information received about the statistical probability of a payment default uses our partner PayPal (Europe) S.àr.l. et Cie, S.C.A. for a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the option of contacting our partner PayPal (Europe) S.àr.l. et Cie, S.C.A. present their point of view and contest the decision. The consent given in the ordering process to the transfer of data can be revoked at any time, even without giving reasons, with effect for the future.

5. Advertising by email

Email newsletter with subscription

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit . Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

Our service providers are located and/or use servers in Israel. For Israel, the European Commission has determined an appropriate level of data protection. In addition, our service providers use servers in the USA, South Korea and Taiwan as well as in two other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Privacy protection for end devices
Set when using our online offer we use technologies that are absolutely necessary in order to be able to provide the expressly requested telemedia service. The storage of information on your device or the access to information that is already stored on your device does not require your consent.

In the case of functions that are not absolutely necessary, the storage of information on your device or the access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in place until you adjust or reset the respective settings in your device.

Possible downstream data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit.

7. Use of cookies and other technologies

If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about you automatically collected by Google technologies. Your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement concluded between jointly responsible persons for the respective technology in accordance with Art. 26 DSGVO. Further information about data processing by Google can be found in the Google data protection notice.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. In principle, your IP address will not be merged with other Google data. The data is processed on the basis of an agreement on order processing by Google.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your Internet-enabled devices are linked to your Google account and you have activated the "Personalized advertising" setting in your Google account, Google can create reports on your usage behavior (in particular the number of users across devices), even if you change your device. We do not process personal data in this respect; we only receive statistics based on Google Signals.

Google Ads

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google Remarketing cookie is set when you visit our website, which is automatically generated by collecting and processing data (IP address, time of the Visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you visit enables interest-based advertising. Any further data processing will only take place if you have activated the "Personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

YouTube Video Plugin

In order to integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only when playing a video.

8. Integration of the Trusted Shops Trustbadge/ other widgets

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, Trusted Shops widgets are available on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) as well as integrated into the offer of Trusted Shops products for buyers after an order.

The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible under Art. 26 GDPR. In the context of this data protection notice, we will inform you below about the essential contents of the contract in accordance with Art. 26 (2) GDPR.

As part of the shared responsibility between us and Trusted Shops AG, if you have questions about data protection and to assert your rights, please contact Trusted Shops using the Privacy Information specified contact options. Irrespective of this, you can always contact the responsible person of your choice. If necessary, your request will then be forwarded to the other person responsible for an answer.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN provider (Content Delivery Network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

If you have given your consent, the Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and e-mail address after completing the order, and your e-mail address is hashed using a one-way cryptographic function. The hash value is then sent to Trusted Shops with the order information in accordance with Article 6 Paragraph 1 Sentence 1 lit. If this is the case, further processing takes place in accordance with the contractual agreement. If you are not yet registered for the services or do not give your consent for automatic recognition via the Trustbadge, you will then be given the opportunity to register manually for the use of the services or to conclude security within the framework of your existing user contract .

For this purpose, after completing your order, the Trustbadge accesses the following information that is stored in the end device you are using: order total, order number and e-mail address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Article 6 (1) (b) GDPR in order to be able to complete your registration for buyer protection and secure the order as well as you if necessary, to be able to send evaluation invitations by e-mail afterwards.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 Paragraph 1 Letter f GDPR for the purpose of ensuring trouble-free operation. Processing can take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case of the USA by standard data protection clauses and other contractual measures, and in the case of Israel by an adequacy decision. You can get more information here.

9. social media

Social plugins from Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest, Xing, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.

10. Contact options and your rights

10.1 Your Rights

As a data subject, you have the following rights:

• according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• according to Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
• according to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest it or
  • is necessary for the assertion, exercise or defense of legal claims;
• according to Art. 18 GDPR the right to restrict the processing of your personal data to demand, as far as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you refuse its deletion;
  • we no longer need the data , but you need it to assert, exercise or defend legal claims or
  • you have objected to the processing in accordance with Art. 21 GDPR;
• according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
• according to Art. 77 GDPR Right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.< /p>

Privacy Policy created with the Trusted Shops legal copywriter